Gen3sis oficina de atención al cliente en Colombia
Gen3sis oficina de atención al cliente en Estados Unidos
Gen3sis oficina de atención al cliente en México

ARTIFICIAL INTELLIGENCE: AN ALLY IN PROJECT MANAGEMENT?

When I started as an IT Project Manager, I didn’t really imagine how much support artificial intelligence could provide. At first, I was skeptical about AI, but I soon discovered that it’s not a replacement, but rather a tool that enhances our capabilities.

In my case, I have used several of the available AI tools to organize ideas, prepare meeting agendas, even draft emails, and simplify repetitive processes. It may seem like a small thing, but the truth is, it makes a big difference: it allows me to focus on strategy, while artificial intelligence helps me with operations.

The most important thing is that AI does not replace the human element. Project management still requires active listening, empathy, assertiveness, and clear communication. No algorithm can replace an honest conversation with a teammate or the ability to motivate in a moment of pressure (and hopefully never will). But it can give us speed, structure, and clarity in time-consuming processes, a resource that we don’t have to spare in this daily dynamic.

I believe that the real value lies in balance. As project managers, we have to learn to integrate technology without losing the essence of what it means to be human. AI can help us anticipate risks, analyze data, and propose solutions; we contribute judgment, context, and vision.

At Gen3sis, we believe in this balance between human talent and technology. That is why we promote the responsible use of artificial intelligence as a true ally for project management in the region.

Today, we are convinced that artificial intelligence is not the future, but the present, and the sooner we learn to work with it, the more prepared we will be to lead projects in an agile and effective manner.

Now I ask you: how are you integrating artificial intelligence into your project management?

Amy Alvarado

Latin America Operations Coordinator